Store Policies
At Mauna Vibes, we believe that trust begins with transparency. Every policy has been carefully created to provide clear information about our products, services, and purchasing process while protecting both our customers and our business.
We encourage you to review the policies below before placing your order. If you have any questions, our team is always happy to assist.
Shipping & Delivery
Learn about our processing times, FedEx international shipping, estimated delivery times, tracking information, customs procedures, and important shipping policies before placing your order.
Read PolicyReturns & Exchanges
Learn about our refund and exchanges eligibility, damaged shipment procedures, and the limited circumstances in which refunds may be considered.
Read PolicyRefund Policy
Learn about our refund eligibility, damaged shipment procedures, and the limited circumstances in which refunds may be considered.
Read PolicyWarranty & Product Care
Learn about our craftsmanship warranty and complete care guide for all gemstone and metal types.
Read PolicyAuthenticity Guarantee
Learn on how we source, verify, and certify every Larimar and Dominican Amber piece we sell.
Read PolicyCustoms & Import Taxes
What international customers need to know about duties, VAT, and customs declarations.
Read PolicyPrivacy Policy
How we collect, use, and protect your personal information when you shop with us.
Read PolicyTerms & Conditions
The terms governing your use of the Mauna Vibes website and purchase of our products.
Read PolicyOur Commitment
At Mauna Vibes, we believe that transparency builds trust. Every policy we have is designed to be fair, clear, and customer-first. If you ever have a question about any of our policies or feel a situation is not covered, please do not hesitate to contact us directly. We are always happy to help.
Our Mission
Sharing Larimar to the World
At Mauna Vibes, we're more than a jewelry brand—we're custodians of Dominican heritage. Our mission is to share the authentic beauty of Larimar and Dominican Amber with the world, while honoring the miners, artisans, and communities that make it all possible.
We believe luxury should have a soul. Every purchase supports fair wages, sustainable practices, and the preservation of Dominican craftsmanship. When you choose Mauna Vibes, you're choosing jewelry with purpose—pieces that connect you to the ocean, to our island, and to the hands that created them.
Welcome to the Mauna Vibes family. Welcome home to the Caribbean.
Our Craft
Where Ocean Meets Artistry
Larimar, known as the stone of the Caribbean Sea, is found nowhere else on Earth. Its serene blue hues mirror the waters that surround the Dominican Republic. Dominican Amber, fossilized resin millions of years old, carries the warmth and history of our island.
Our artisans transform these natural treasures into wearable art—pieces that celebrate the ocean's beauty and the craftsmanship of generations. Each creation is a testament to the harmony between nature and human skill.