Customer Care

We are here to ensure your Mauna Vibes experience is exceptional — from your first question to your final purchase and beyond.

Answers to our most commonly asked questions about orders, products, and more.

Estimated delivery times, carriers, and international shipping details.

Our hassle-free return and exchange policy for your peace of mind.

Every piece is certified genuine Larimar or Dominican Amber.

How to care for your jewelry and what our warranty covers.

Information on duties and taxes for international orders.

Still have questions?

Our team is happy to help. Reach out and we will respond within 1–2 business days.