Política de frete
Shipping Policy
At Mauna Vibes, we are committed to delivering your spiritual and wellness products with care. Please read through our shipping policy for more information:
1. Processing Time
Orders are processed within 1-5 business days. You will receive a notification once your order has been shipped.
2. Shipping Locations
We offer shipping to domestic and international destinations.
3. Delivery Estimates
Delivery times for most products can range from:
- 5-10 business days for most of our products.
- 5-18 business days for others, depending on the product and destination.
Please note that delivery times may fluctuate due to external factors, and we will keep you informed of any significant delays.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer free shipping on orders depending on the product.
5. Customs and Duties
For international orders, customs fees, taxes, or import duties may apply. These charges are the responsibility of the customer. Please check with your local customs office for additional information.
6. Order Tracking
Once your order has shipped, you will receive a tracking number to follow your package's journey. Please allow some time for tracking updates as your order moves through shipping hubs.
7. Shipping Delays
We strive to ensure that your order reaches you on time. However, delays may occur due to unforeseen circumstances such as weather, customs, or shipping carrier delays. We appreciate your patience and are here to assist if any issues arise.
8. Lost or Stolen Packages
Once a package is marked as delivered, Mauna Vibes is not responsible for lost or stolen items. If you believe your package is lost or stolen, please contact the carrier directly or reach out to us, and we will assist in resolving the matter.
9. Contact Us
For any questions or concerns, please contact us at:
📧 Email: maunasounds@gmail.com