Information We Collect

When you visit or make a purchase from Mauna Vibes, we may collect the following types of information:

• Personal Identification: Name, email address, phone number, billing and shipping address
• Payment Information: Credit card details (processed securely via Shopify Payments — we do not store card numbers)
• Device & Usage Data: IP address, browser type, pages visited, time spent on site, referring URLs
• Communications: Messages you send us via email or contact forms
• Marketing Preferences: Email subscription status and communication preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your inquiries and provide customer support
• Send marketing emails (only if you have opted in)
• Improve our website, products, and services
• Comply with legal obligations
• Prevent fraud and protect the security of our store

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our store, including:

• Shopify: Our e-commerce platform (see Shopify’s Privacy Policy)
• Shipping Carriers: USPS, FedEx, DHL — for order fulfillment
• Payment Processors: For secure transaction processing
• Email Marketing Platforms: For sending newsletters (only to opted-in subscribers)

All third-party providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Cookies & Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our store.

We may use analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and anonymized.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority (EU/UK residents)

To exercise any of these rights, please contact us.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with applicable laws, resolve disputes, and maintain our business records.

Security

We implement industry-standard security measures to protect your personal information, including SSL encryption on all pages and secure payment processing through Shopify Payments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.